Posts Tagged ‘assumptions’

I’m a jerk

Coping and Communicating, Musings | Posted by Doc
Mar 09 2009

Well, maybe not so much any more. But I definitely was.

What do I mean by “jerk?”

I believed that what I wanted came first. I believed that what I thought was more important that what other people thought. I believed that I was entitled to tell them that I was right and they were wrong. I believed that it was okay to be “honest,” regardless of how the other person felt about it.

What brought this to mind?

I was sitting looking at my wife, and wondering why she stuck it out. Truly. She met me when I was pretty much at my peak of jerk-ness, and survived all it took – including martial arts and a heart attack – for me to learn how important other people are. And for me to start taking for my own and .

(If you get the impression that I think my wife is a remarkable woman, you’re right.)

I’m still a jerk sometimes. I still forget to think first, and think in the right way, about the people around me. It’s true – I’m imperfect.

Like you.

One of the hardest lessons of my life has been learning to stop, think, look, and think again before I speak. In fact, I’ll include writing emails in “speaking.”

When I write an email, I read it through and edit it at least three times.  Because I’ve made too many mistakes by making too many or by not stopping to think.

At least with an email, the other person can take their time before dealing with their reactions and responses.

In person, the impact is frequently much worse.

Can you stop being a jerk?

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You don’t know me…

Coping and Communicating, Facilitation, Musings | Posted by Doc
Feb 14 2009

Okay – the song lyrics won’t get out of my head. I love that Michael Buble is singing all these “oldies”.

You give your hand to me
Then you say hello
I can hardly speak
My heart is beating so
And anyone can tell
You think you know me well
But you don’t know me

? Ah – well – I’ve mentioned that we all live in our own heads. Our understanding of the world, including the people in it, is all internal. So when I say “I know…” what I really mean is “I believe…”

There is no knowing, especially when it comes to others. The only things we can “know” are others’ , because it’s the only thing we can see/experience directly. Even so, our experience/vision is colored and filtered by our own brains and our past experience, our current emotions, and so forth. There are times when my “reality” is entirely generated within my own head.

What does that mean? It means, first of all, that I must question all my about other people. Especially when I say things like “you were angry” or ” I know what you meant”. After all, I can’t really know these things, now can I?

Rather I can say “I think you were angry” or “I wonder if you were angry” or “Did you mean…?”

I’m back, once again, to the work of Patterson et al in Crucial Conversations. Because what I think I know is really my story – what I tell myself as a result of experiencing your behavior.

Lest you think I’m only talking about personal , let me assure you once again that this applies to all relationships. It applies when I’m in with people I hardly know (“What a jerk!”), when I’m having a conversation with a co-worker (“Why is she always…?”), or having coffee with a close friend (“He must be angry with me.”). All we know of each other is behavior – the observable stuff.

And what we think we know is really our of what happened.

I know that there have been many times when my wife and I have been in the same place at the same time, and remembered things differently. Everything from our first meeting (I say her outfit was mustard colored, she says it was greenish) to a conversation we had yesterday.

In police work, it’s ironic that so much weight is placed on eye witnesses, given the evidence that eye witnesses are incredibly unreliable. Consider the implications: all of us are unreliable when it comes to what we believe we saw or heard, and yet we generally remain convinced that we are right – that what we remember is reality, truth.

I’m with Descartes – the only thing I know for sure is that there is some entity doing the thinking (cogito ergo sum – I think, therefore I am). Everything else is subject to reasonable, rational doubt.

The next time you find yourself saying “Oh, I know her, and what she meant was…”, stop, think, and perhaps phrase it as a question or as a guess.

“I wonder if…”

“Do you think…”

“If it were me, I would mean…”

And then, ASK.

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All in my head

Coping and Communicating, Musings | Posted by Doc
Jan 31 2009

Does this ever happen to you? It usually happens to me when I’m doing something that doesn’t require a lot of my attention – showering, washing dishes, ironing (yes, I do those things ;) ).

I find myself thinking “I did X. I didn’t do Y. Debbie* will probably be upset that I did/didn’t.”

Do you do that?

When I catch myself, I stop, take a breath, and think “When’s the last time Debbie got upset about that? Hmm. Never, maybe? So why are you getting yourself all worked up about it?”

This ties back to the idea that we all live in our own heads, and interact with the world through behaviors – speech, action, results. I define results as the things I observe that can reasonably and rationally be assumed to be the result of someone’s . Like coming home and finding that the bed is made. I didn’t make it, so someone must have. My wife was the only one home, so it was probably her. “Thanks for making the bed, Sweetie!”

In Crucial Conversations: Tools for Talking When Stakes are High, Patterson et al (yes, I’m going to keep referring to this work – I think it’s seminal) talk about the Stories we tell ourselves, and understanding our Paths. In the example above (I did/didn’t whatever), my Path was the thinking that led me from what I did or didn’t do to assuming something about Debbie’s , with no evidence to support that.  – you know about .  Once I recognize my Path, and I can see my Story: “Debbie will probably be upset.” What happens when I tell myself that story? I feel angry/defensive/upset/hurt. That leads to me stepping out of the shower/kitchen/living room and acting on those feelings towards Debbie.

Poor Debbie is then sitting there wondering what she might have done to lead me to feel that way, or what kind of an ass am I for treating her that way, or…

The thing is, for a moment – just a moment – whatever is in my head seems to be real. What I expect, what I think someone else has/does/will feel, and therefore my emotional, mental, and physical reactions are based on that pseudo-reality that exists only inside of my head.

The challenge, therefore, is to stop and think in STATE terms: what has actually happened. Not what I think will happen or interpret, but what has actually happened. Has Debbie actually gotten upset? Do I have evidence to expect that she will feel upset? If so, I can choose my behavior, informed by what I know of her.

But thus far, it’s all in my head. Reacting based on what is in my head is something I can take control over. Now. Right now.

* Debbie is my amazing wife of 32.5 years. She hasn’t killed me or dumped me yet, so I’m hopeful that is’ going to last. :)

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