Posts Tagged ‘behavior’

Family self-organization

Coping and Communicating, Musings | Posted by Doc
Aug 10 2010

I was talking with my brother the other day. He has gotten his iPhone 4 (after standing in line for 5 hours in the middle of the night in Melbourne). Now he has a dilemma – one iPhone 3G and two daughters.

We banged the challenge around for a while. We approached it in typical parental fashion, exploring the tradeoffs and options. Give the phone to one, money to the other. But one has six months to go on her contract and the other has a year. All the details, all the challenges, the concern that one or the other or both would be unhappy with him because no matter what he does…

I’m sure you get it.

Finally, my brother said that he was willing to put up the phone and some money. The question is, which to which. Phone, money, two girls.

As we walked down the street together talking, it occurred to me that I was ignoring all the things I’ve been learning, teaching, and doing. When I teach fundamentals, I include a session of the Lego Game, which along with it’s other lessons clearly demonstrates the concept of .

With this in mind, and knowing that my nieces are smart and that they like each other, I said “Put the phone and the money on the table and let them work it out.”

After all, I’ve seen it demonstrated over and over – give people the chance to work together and figure things out, and the odds are that they will.

I’ll let you know how things go with my nieces. ;)

Driving for Self, Driving for Other

Agile & Lean, Coping and Communicating, Musings | Posted by Doc
Jul 18 2010

I spent the past weekend with my brother. We drove from Melbourne down to Aireys Inlet along the Great Ocean Road. The scenery is spectacular.

While driving, I began to notice some of my brother’s patterns, and it got me thinking about my own patterns.

I think there are two main categories of drivers: those who become one with the vehicle, and those for whom the vehicle is a mechanical conveyance that they manipulate. In either case, we generally drive for ourselves. That is, we react in advance, based on what we see and what we expect to do.

Unfortunately, as I experienced with my brother, this means that while the driver’s body is already moving into what’s happening, the passengers are caught by surprise and may feel bumped, bounced, and thrown around.

I think of myself as one of the people in the first category – the vehicle is an extension of my body, and so I move the vehicle almost unconsciously, and my core body is rarely taken by surprise. My wife and children and friends, on the other hand, may find themselves tossed about from time to time.

This got me thinking about adoption. Those of us who feel that we really know are the first kind of driver – we move unconsciously based on what we know or expect to happen next. This is just fine when we’re working on/with teams that already understand and practice .

But what about when we’re working with teams that are new to Agile? Are we moving so unconsciously that they’re being emotionally tossed about? Are they finding themselves caught by surprise, confused, or frustrated because we’re jinking left when they expected us to go right?

The challenge for me is to figure out how to get the “passengers” in sync with the changes so that we reduce the frequency and amplitude of the surprises to the point where they’re no longer surprised.

I’m still here

Coping and Communicating, Musings | Posted by Doc
Jun 09 2010

Fourteen years ago today, roughly five hours from now as I write this, I felt the beginnings of my heart attack. That experience – the whole heart attack experience – was a revelation to me, and I continue to celebrate my survival and growth.

Perhaps it seems obvious that a heart attack could change one’s outlook on and . Sadly, I’ve met too many people who survived and went right back to doing and being who they were.

As part of my annual celebration, let me share my three lessons once more:

  1. Don’t wait until tomorrow to say “I love you” – you might not have a tomorrow, and wouldn’t it be sad not to let people know how you feel about them.
  2. Don’t wait until tomorrow to say “I’m sorry” – those words don’t mean that you’re wrong or that you’re apologizing, and they do contribute to someone else’s happiness – what does it cost you to say?
  3. Don’t wait until tomorrow to say “thank you” – gratitude, as love, friendship, regret, , and so many other expressions, is best served up warm.

Thank you, whoever you are, for being a part of my rich and continuing life.

Don’t wait until tomorrow.

Do something about it, or…

Coping and Communicating, Musings | Posted by Doc
May 23 2010

We all know unhappy people, whiners, the frustrated and disappointed and disenfranchised, those who are dissatisfied and feel that they are stuck.

For this post, I’ll refer to that persona as Vern (since it could be a male or female name).

Vern complains. In fact, Vern seems to be happiest when complaining, which is ironic.

Vern seems to be helpless in frustration, seeing the world as beyond his/her ability to affect and change. The bad things seem to have overwhelming power. The situation always seems to be beyond Vern’s control. And Vern can always find something to complain and be unhappy about.

For a while now, I’ve been saying to people…


Sadly, Vern is too ready to say “I can’t”.

I disagree. I can always do something about it. If I can’t change “it”, then I can change me. I can leave, for instance. Or I can learn to accept things as they are. These are frequently the ends of the spectrum, with various forms of changing me and it in the range in the middle.

However, if Very chooses not to take any of the many available, then my follow-up is…


I mean, if you choose not to do anything to change your situation, Vern, then do me the courtesy of not battering me with your frustration, whining, griping, or other expressions that make it clear that you believe that something or someone else is in charge of your and circumstances.

Take charge of your life, willya Vern?


Check out the line of shirts and mugs with these images and variations.

Sigh: a tale of relationship

Coping and Communicating | Posted by Doc
May 05 2010

It had been a long day, and at around 4pm Michael found himself sitting in his favorite recliner, dozing off. You probably know the feeling – it’s just the right moment, regardless of what’s going on, and you slip off. At that moment, it doesn’t matter what’s on TV, how loud the TV is playing, who’s talking about what – you’re going to doze off regardless. And that’s where Michael was.

And just at that magical moment when Michael reached total peace and balance – just as the recliner was at the perfect angle and his mind was like a still pool – a small voice said “Daddy? Daddy? Will you take me to the store? You promised!”

Oh, my. There was nothing Michael wanted less at that moment than to sit up, get himself in gear, and get in the car to drive his daughter Megan to the store.

Of course he’d promised. But it wasn’t really that important, was it? It wasn’t something that couldn’t wait, was it? And if he just held on, he could regain that place of peace and balance. Just for a few more moments, maybe?

“Can we wait just 15 minutes, honey?”

“Well, umm, okay Daddy. Fifteen minutes. You promise?”

“You betcha, honey! Fifteen minutes.”

By the time that last word was out of his mouth, Michael was back in Nirvana. Ahhhhhhhhh.

In what seemed to Michael to have been just seconds, there was that voice again.

“Daddy? Daddy? It’s been fifteen minutes Daddy. Can we go now?”

Michael struggled. A promise is a promise, after all, and everything we do as parents teaches our children, right? But how often do we, as adults, find that wonderful moment?

Sigh.

Truthfully, Michael was feeling put upon. Of course Megan couldn’t get to the store by herself. But it just wasn’t that important and Michael really wanted to enjoy his stolen moment of peace and she could go any time – it’s not like it really had to be today and now!

Sigh.

Michael straightened his recliner and forced himself up. He went to the bathroom to rinse his face and pull himself together. Somehow he found a smile and a wink for Megan. Off they went to the store.

Of course, Megan being Megan, it didn’t quite turn out to be a direct trip to the first store.

“Daddy?” Megan asked.

“Yes, punkin?” Michael responded with some trepidation.

“You ‘member those school supplies I need? We haven’t gotten them yet. Since we’re already out, can we go by that store too and get my school supplies?”

Sigh.

“Sure, sweetheart. Might as well.”

Somehow, Michael had a feeling that this wasn’t going to be quick.

And then Michael figured that as long as they were out, he might as well stop by the book store and pick up that book he’d been wanting. But before they got there…

“Daddy?”

“Yes, sweetie?”

“I forgot that Mommy said that we should pick up her prescriptions at the pharmacy while we’re out. Can we please do that too?”

Sigh.

“Sure. I guess we might as well go there first, since the pharmacy closes in a few minutes.”

Of course, that meant going a couple of miles in the other direction. And since it was about 4:30pm, it meant going through rush hour traffic as well.

Sigh.

They made it to the pharmacy before closing time, but had to wait behind three people.

Sigh.

And then they made it to the stationery store, and realized that Michael had most of the supplies that Megan needed at home. If only they’d checked before they left.

Sigh.

And when they got to the store that was their original destination, they found that Megan hadn’t called and they didn’t have what she wanted.

Sigh.

Finally they made it to the book store. Megan got fidgety and squirmy while she waited for Michael and finally asked if she could get a book too.

Sigh.

When all was said and done, they’d been out for almost two hours, much of it spent driving, and driving through rush hour traffic no less! And for almost no result.

Sigh.

When they got home, Megan had a sheepish, slightly unhappy look on her face, and said “Thank you very much, Daddy.” And she gave him a big hug and a big kiss and ran off to play or watch TV or whatever it was she was off to do.

And Michael settled back into his recliner with a sigh.


There are moments when, if we’re lucky, we catch ourselves.

As Michael settled into his favorite chair, he heard himself sigh.

And he realized that Megan had heard every one of his sighs for the past two hours.

Michael realized what the look on Megan’s face and the hug and the kiss were all about. Michael had been blaming Megan for his “hardships” and his sighs were messages to her that he was frustrated and that it was hard work and that he’d rather be napping in his recliner.

That wasn’t the message that Michael wanted to give his daughter. His children were special and important. And there would always be times when they were dependent on him to go somewhere or do something, and those times might not be convenient for him.

Michael went upstairs to Megan’s room. She was working on her homework, having gathered up the school supplies she needed.

Michael sat down on the floor next to Megan, put his arm around her, and said “Thanks for the outing, sweetie! I know I was a little tired and cranky, and that’s not your fault. I had fun.” And he gave her a kiss and he gave her a hug.

And she gave him a smile that made him happy from his toes to his cowlick.

We’re all born selfish. That doesn’t mean we can’t learn to be selfishly giving and rejoice in the happiness of others.

[Perhaps this is not just about parenthood, eh?]

…likes me

Coping and Communicating | Posted by Doc
May 01 2010

Michael woke up on Monday, and without rolling over to touch Joan or say good morning, he headed off to the bathroom. This had become his usual practice. If he thought about it at all, he just thought that it was easier – morning greetings had been turning into arguments lately, and it wasn’t the way he preferred to start his day.

As Michael thought back over the past few days and weeks and months and years, he realized that this situation had been developing slowly but steadily. It scared him to think that the tortoise of discontent and frustration was going to win this race.

Michael loved Joan. He had loved her almost from the first time they met, over twenty-five years before. Of course, they were babies then, and didn’t have babies of their own. And they had all the time in the world. And they both knew how things were supposed to work and that they were going to make them work that way.

Times had sure changed! Michael remembered a time when he and Joan would smile and kiss each other good night every night. They had made a pact, early on, to never go to sleep angry. In the morning, they’d start their day with a hug and… Well, that was then. These days, there seemed to be far too many nights that one or the other went to sleep upset, and far too many mornings begun with a grunted greeting. Michael felt close to despair on some days, longing for the relationship they had once had.


Joan lay in bed, listening to Michael moving around, getting ready for work. She could remember, as if it were yesterday, laying in bed and listening to Michael in the early days of their marriage. Then, she remembered, he would stroke her brow or her arm, give her a gentle kiss to say good morning, offer a warm smile, then reluctantly climb out of their bed to start his day. The sounds of him moving around, preparing were reassuring. They made her feel warm and loved. Now they just reminded her of how different things were.

She tried to figure it out – what had happened between them? She knew that Michael still loved her. Well, she was pretty sure that he did. She wasn’t sure that he liked her, and she wasn’t sure that he wanted to be with her. He said he did, of course. What else could he say?

It just seemed like he was always criticizing her and challenging her. He always wanted to do things his way, and seemed to have a knack for making her feel small, stupid, or useless. Why did he do that? Couldn’t he see how he was hurting her.

Joan lay there and struggled with her feelings. She so often felt like crying, at the start of her day. But that would just start a “discussion”, which would end up with her crying and Michael acting frustrated and disgusted. Better to just push it down and deal with it on her own. They didn’t really communicate well any more, anyway, so why bother?


Michael could feel Joan. He knew she was awake, and knew that she was avoiding talking to him. He didn’t know what was bothering her, and was frustrated that she wouldn’t talk to him and wouldn’t let him help. That’s what we do for each other, he thought, isn’t it? Help? But Joan seemed to have shut him out. He didn’t understand, and the whole thing was making him both scared and frustrated. And sometimes angry.

Michael tried not to let it turn into anger, but it just kept building up. He’d never yelled at Joan, nor hit her, nor abused her in any way. He just wanted to figure out what was going on. But nothing he tried worked.


Joan knew that Michael wanted “to help” – what he didn’t realize was that his “helping” was part of the problem. Why couldn’t he just understand that she needed his and and support? Why did he always have to try to change things, to “fix” things? Joan didn’t need fixing, she just needed his support.

There was that time that she was so upset about the broken chair. For no reason, a chair that was only weeks old had just fallen apart. Joan was indignant! This was shoddy workmanship and she felt ripped off. She was determined to get the store and the manufacturer to set things right. But when she called, she got the run around. She was determined to get justice! When she told Michael about it, he just smiled one of his incredibly frustrating, condescending, “there, there, sweetheart” smiles and told her to call the credit card company and they’d refund the money.

He just didn’t understand! Sure, she wanted the money back, but more than that she wanted justice! This wasn’t right, and it wasn’t just about money. It was about her feeling violated and cheated and wanting that to be set right. She wanted an apology. Michael didn’t get it – he just wanted to “fix it” and make it go away. That made her so angry!


Michael knew he was missing something. He’d try to help when Joan was upset about something, and not only didn’t he seem to be able to help, he seemed to make things worse. Like the time that Joan was all upset about that broken chair. “Just call the credit card company,” he’d said. She looked at him like he was crazy and left the room. That one had taken days to calm down. He still didn’t understand it.

And there was the time that Joan was gone visiting her folks, and he cleaned and reorganized the kitchen cabinets. He was so proud of how logical and clever the arrangement was – pots near the stove, glasses near to hand, cooking utensils arranged near the stove and oven! He thought, all the time he was doing it, how excited and pleased Joan would be when she saw what he’d done.

Then she came home. He was excited, and showed her what he’d done, and explained how logical and efficient it all was. She just stood there with tears running down her cheeks. Why? What was wrong? Why hadn’t she loved it? Didn’t she know that he’d done it for her?


Joan had just about given up. Yes, she still loved Michael. And she thought he still loved her. But they just didn’t seem to be able to communicate. If she tried to tell him that she disagreed with him, he’d get all defensive and then turn it all back on her. And he was always criticizing and questioning and making her feel like she couldn’t do anything right.


Michael had just about given up. Yes, he still loved Joan. And he thought that she still loved him. But they just didn’t seem to be able to communicate. If he tried to tell her that he disagreed with her, she’d attack him, telling him that he wasn’t perfect and that she was doing her best and somehow she always ended up crying. And she was always making him feel like she didn’t need or want his help.


On this particular Monday, they had a date to visit Grannie. Grannie was not actually related to either of them. They’d both known her most of their adult lives, having met Grannie when they were first dating. She seemed ancient then, and that was twenty-five years ago! If they thought about it, they could remember her real name, but they’d been calling her “Grannie” for so long, well, that was who she was.

Both Michael and Joan were looking forward to seeing Grannie. As difficult as things were for them these days, they particularly enjoyed the time they spent with Grannie. She had such a lovely outlook on – generally everything was simple and Grannie just listened and seemed to enjoy their company. She mostly didn’t put up with any “nonsense”, and had a habit of exposing the simple truths at the heart of things. Sometimes that could be hard for Michael and Joan, since Grannie didn’t allow them to hide things behind “polite lies” to protect their own feelings.

But on this night, both Michael and Joan were feeling both anticipation and fear. Each knew that Grannie would see through their public faces to what was in their hearts, and they were afraid of hearing her say it out loud. And yet, there was something in each of them that hoped…

Grannie is no fool. She’s lived a long life, surrounded herself with people she cares about, and paid attention to those people. As she gets older, her tolerance for “pussyfooting” and “shilly-shallying” goes down. So it’s no surprise to Joan or Michael when Grannie, early in their visit, asks “What’s wrong with you two?”

Naturally, they both leap to denial. Wouldn’t you? This is difficult stuff, and Joan and Michael haven’t been able to deal with it themselves. How can they talk about it with Grannie? But Grannie is not easily put off. With love and care, she draws them out.

You can imagine the discussion and the stories and how each describes the other’s . Lots of sentences begin with…

“He/she makes me feel…”

Grannie lets it go on for a while and finally says “Hold on! Joan and Michael, you keep telling me that the other ‘makes you feel’ some way or other. Now I don’t doubt that Michael wants to ‘fix’ things, and Joan wants ‘support’ and that you two have come to be at odds somehow. That’s making me sad. I’ve known you two for a long time, and there’s no doubt in my mind that you truly love each other. So let me ask you a few questions, okay?”

Michael and Joan, as couples do, look at each other. Each gives a small, shy grin, and they both say “Sure, Grannie, go ahead.” And then they look at each other again and grin nervously. They know that Grannie won’t pull any punches, and are sort of nervous about what’s coming, but they also sort of hope that Grannie can cut through to the heart of the matter.

Grannie starts with a clean shot – “First of all, I don’t think that either of you ‘makes’ the other feel any way. I think each of you feels the way you feel because that’s the way you feel. Sure, the other person’s behavior is what triggers those feelings. But they don’t ‘make’ you feel, now do they?”

This is a tough one, and both Michael and Joan take a minute before answering. There’s a bit of flailing before they both accept that their feelings are their own, and not under someone else’s control.

“So then,” Grannie continues, “if your feelings are your own, and you are responsible for them, why are you finding yourself upset with and about the other so often?”

This isn’t getting any easier. Michael and Joan look at each other sideways. Grannie has, as always, started to cut through the distractions and into the heart. But both Michael and Joan have been struggling with this, and neither has an answer. And they each say so. Grannie watches them. Joan looks at Michael before answering, as though hoping for help. Michael looks at Joan before answering, as though looking for support. The bond that Grannie knew was always there is obviously still there.

“Joan, let me ask you a few questions directly, okay? Michael, you just listen for a minute.”

“Okay.”

“Okay.”

“Joan, do you love Michael?”

“Yes!”

“And do you like Michael?”

A moment for thought, then “Yes, most of the time.”

“And, Joan, do you believe that Michael loves you?”

Without hesitation, Joan says “Yes, I do.” And smiles, almost wistfully.

“And, Joan, do you believe that Michael likes you?”

And now Joan stops, and thinks, and looks under her eyelashes at Michael, and thinks some more. And says “I’m not sure any more. I think so some of the time, but some of the time I think he just doesn’t like me.”

“But you believe that he loves you and you know that you love him?”

“Yes!”

“Okay,” Grannie says, “Michael, now it’s your turn. Joan, you sit and listen.”

And Grannie proceeds to ask Michael the same questions. And much to Joan’s surprise, the answers are almost identical!

Since Joan and Michael are paying attention, they grin a bit and look at each other, maybe even a bit quizzically.

Grannie continues. “Now here’s my dilemma. You both tell me that you love the other. You also both tell me that you believe the other loves you. And you both tell me that you like the other most of the time, but that you aren’t sure that the other likes you. And there’s the dilemma.”

Grannie pauses, smiling beatifically at them, one eyebrow arched as she says “What I don’t understand is this: if you both feel and believe as you say you do, why doesn’t the belief that the other loves you deeply outweigh anything and everything else?”

Joan and Michael get a thoughtful look in their eyes. Joan looks at Michael and asks “You like me?” Michael, with a nervous grin says “Most of the time.” Joan smiles and says “Me, too!”


Michael and Joan are in love. Everyone that knows them has always known this. But their family and friends saw their difficulties. Being cautious of interfering in someone else’s relationship, and being careful of their own with Michael and Joan, most of their family and friends had been treading carefully. And now?

Now everyone notices that Joan and Michael are acting like they’re in love, again. And when someone asks Joan what’s going on, Joan just says “He likes me!”

And when someone asks Michael what’s going on, he says “She likes me!”

And they smile at each other.


I wrote this around 2002 or 2003. I hadn’t read it for a long time, and just reread it today. I’m reminded that these lessons apply to far more than the marital relationship. It’s valuable to remember that our feelings are our own.

A Culture of Heroism

Agile & Lean, Coping and Communicating, Musings | Posted by Doc
Feb 11 2010

A while back, I wrote about A Culture of Blame. As I’ve traveled around the US and to other countries, I’ve seen more and more evidence of this, which keeps me thinking. I’m always looking for patterns of , and simple ways to describe them.

When talking about teams as compared to teams, one of the things that has become apparent is that is also a of Heroism. In fact, in many ways, much of Western culture is about heroism. We laud the star athlete, the exceptional business person, the standout author, and so on. In many cases, it seems to be recognition and acclaim for the individual over the group, or at least the individual separate from the group.

Agile teams foster a culture of collaboration and cooperation. That’s not to say that there’s not room for individual excellence, effort, and achievement. I would say that high performant teams tend to focus on the success of the team over the individual. Is Agile more socialist, while Waterfall is more capitalist? I’m not sure, but it seems that way.

Regardless, there are a number of side effects of a Culture of Heroism:

  • Ego-driven achievement
  • Unhealthy competition (although sometimes it’s quite healthy)
  • Rewards that – in recognizing the individual – discourage the others on the team
  • A focus on the individual rather than the group goals

This is an interesting thing for me, because I’m highly competitive, and am happy to have individual recognition. On the other hand, I believe strongly in subordinating my ego to the purposes and goals of the team, and that the success of the team is what’s important*. Since my ego still wins out at times, I recognize that this is not just a struggle for me, but for others as well.

We’re raised in a culture of individualism and heroism, then we are invited into the Agile fold, and asked to shift our focus and our energy from ourselves to our teams.

I’ll continue to explore this as I get the opportunity to work with more teams. I will say that I’ve seen the culture of heroism everywhere I’ve gone, in one form or another, and believe firmly that the change to a culture of collaboration must come from the leadership as well as the team.

Facilitation Patterns at Houston APLN April 15

Events, Facilitation | Posted by Doc
Feb 05 2010

Another opportunity to tighten it up, thanks to Robbie Mac Iver and Houston APLN.

The Endowment Effect (Cognitive Bias)

Coping and Communicating, Musings | Posted by Doc
Jan 29 2010

A couple of weeks ago, I was in Sandusky, Ohio for CodeMash 2.0.1.0. One of the keynotes was delivered by Andy Hunt (co-author of “The Pragmatic Programmer” and co-founder of The Pragmatic Bookshelf). Andy was talking about some of the material related to/from his book “Pragmatic Thinking and Learning: Refactor Your Wetware”.

One of the things that Andy talked about was Cognitive Bias. I found it fascinating, as he reiterated some of the research and findings that I’d just read about in “Predictably Irrational: The Hidden Forces That Shape Our Decisions“.

What got me was when he talked about the endowment effect. Simply stated, “a hypothesis that people value a good or service more once their property right to it has been established. In other words, people place a higher value on objects they own than objects that they do not.”

This got me to thinking about the resistance we meet when we introduce concepts and practices to product development teams. After all, while I understand that change is hard and frightening, sometimes it still surprises me how much energy people put into resisting change, especially when they are suffering.

At one client I worked with recently, we had the group split into two teams, and had each team do a process doodle. As part of the exercise, each group explains their doodle. Both teams that participated explained that they spend something like 60% of their project time developing requirements and generating the various design documents. Add to that that they spend something like another 20% of their time on QA and UAT, and they spend 20% or less of their project time on actually building the product. They expressed frustration at the amount of overhead and the difficulty of getting things done. Finally, they explained that at each phase of the project, there are specific percentages by which they are allowed to be off in their estimates. That is, during requirements gathering and writing, they can be off by 50%. When they get into design, it goes down to 30%. And so on.

There’s such a powerful expression of lack of confidence in this that it amazed me. They have institutionalized their lack of confidence in both their system and their approach. And yet, there are way too many of “them” who hang onto this approach for dear !

Let’s look at the endowment effect. “…people often demand much more to give up an object than they would be willing to pay to acquire it.

Here’s my Agile Adoption Resistance Endowment Effect: If I know how my system works, and I know how to work my system, then even in the face of something that appears to work better and will probably ease my pain, I will demand more assurance of success and ease of adoption than I am willing to offer for the system I am currently using.

I’m going to spend more time on this stuff – cognitive bias – with thought toward how it applies to the and coaching we do. There are some powerful lessons in there.

A Metallica power ballad?

Coping and Communicating, Musings | Posted by Doc
Aug 31 2009

Having arrived in San Francisco last night, I was feeling somewhat poetic.  Or so I thought.  So I tweeted something about listening to the rumble of the cable cars down on the street.

A friend sent me the following tweet…

Him: Dammit Steven…who cares? Love you man, but your tweet content is sometimes questionable. BTW, I’m sitting at my kitchen table ;)

Me: I’m happy that you love me :) I’ll strive for greater profundity

Him: Your profundity inspires me. When you get off track, it’s like when Metallica does a power ballad ;)

So here I am wondering about something that I’ve talked to others about… everything I tweet, as well as everything I blog, and everything I say in any public situation, contributes to how I’m perceived in the world. Since the world includes my professional community, it’s incumbent on me to think about what I say and how I say it.  Right?

I believe that it is. So when I tweet something about the weather or where I’m having dinner, it contributes to people’s opinion and impression of me, sometimes in very subtle ways. Mostly, I think about that before I tweet.  Sometimes I just think “the heck with it – I feel like saying this” and I go ahead.

I know several people whose or blog is DRAMATICALLY different from their in-person . This always makes me wonder.  For instance, some folks are amazingly nice in person, but downright caustic electronically.  I don’t get that. Why should there be such a difference, and why do they do it?

So I’m occasionally random and pointless, and clearly this annoys/disappoints/frustrates at least one friend and Twitter follower. It definitely gives me pause for thought.

How does my humor come across? How do my random/sarcastic/playful comments come across? Am I really being aware of not only myself, but how I affect others? And am I considering this in the generally-less-safe in-person context and the generally-more-safe electronic context?

This is one of the big lessons: being self-aware is work, and the work is never done.