Posts Tagged ‘commitment’

A Culture of Heroism

Agile & Lean, Coping and Communicating, Musings | Posted by Doc
Feb 11 2010

A while back, I wrote about A Culture of Blame. As I’ve traveled around the US and to other countries, I’ve seen more and more evidence of this, which keeps me thinking. I’m always looking for patterns of behavior, and simple ways to describe them.

When talking about Agile teams as compared to Waterfall teams, one of the things that has become apparent is that Waterfall is also a Culture of Heroism. In fact, in many ways, much of Western culture is about heroism. We laud the star athlete, the exceptional business person, the standout author, and so on. In many cases, it seems to be recognition and acclaim for the individual over the group, or at least the individual separate from the group.

Agile teams foster a culture of collaboration and cooperation. That’s not to say that there’s not room for individual excellence, effort, and achievement. I would say that high performant teams tend to focus on the success of the team over the individual. Is Agile more socialist, while Waterfall is more capitalist? I’m not sure, but it seems that way.

Regardless, there are a number of side effects of a Culture of Heroism:

  • Ego-driven achievement
  • Unhealthy competition (although sometimes it’s quite healthy)
  • Rewards that – in recognizing the individual – discourage the others on the team
  • A focus on the individual rather than the group goals

This is an interesting thing for me, because I’m highly competitive, and am happy to have individual recognition. On the other hand, I believe strongly in subordinating my ego to the purposes and goals of the team, and that the success of the team is what’s important*. Since my ego still wins out at times, I recognize that this is not just a struggle for me, but for others as well.

We’re raised in a culture of individualism and heroism, then we are invited into the Agile fold, and asked to shift our focus and our energy from ourselves to our teams.

I’ll continue to explore this as I get the opportunity to work with more teams. I will say that I’ve seen the culture of heroism everywhere I’ve gone, in one form or another, and believe firmly that the change to a culture of collaboration must come from the leadership as well as the team.

Post to Twitter Tweet This Post

  • Share/Bookmark

Related posts

With Blame Goes Guilt

Agile & Lean, Coping and Communicating | Posted by Doc
Nov 07 2009

I was talking to a colleague last night about my thoughts around A Culture of Blame. He was sharing with me one of the tactics used by management, and it occurred to me that it’s hard to live in a culture of blame without also having blame’s counterpart, guilt.

“We’ve made a commitment to our customer, and we must fulfill that commitment.” This frequently means “I made a commitment to our customer, and YOU must fulfill that commitment (or YOU will suffer).”

Poor managers frequently combine blame and guilt as their two weapons of destruction. Rather than think of positive ways to motivate people, they undermine and discourage, somehow believing that this will produce better results.

Research and anecdotal evidence reveal that reward and positive motivation work far, far better than punishment and negative motivation. And yet, there we are.

One of the many things I love about Agile teams is that we move away from blame and guilt to collaboration, support, respect, and motivation.

Post to Twitter Tweet This Post

  • Share/Bookmark

Related posts

Here’s your gun, there’s your foot

Agile & Lean, Coping and Communicating | Posted by Doc
Jun 10 2009

Being timely is a significant aspect to Agile.

Too many people make the mistake of thinking Agile means unstructured, loose.

Flexible does not mean “I don’t need to show up on time.”

Flexible does not mean “I don’t need to meet my commitments.”

Agile does not mean “I can do what I want when I want, as long as I’m communicating.”

What brings this up for me today is the experience of attending a showcase, and having the lead developer, who was to present the showcase, show up 15 minutes late.

We have a room full of customers and project members, and we’re all sitting around with our thumbs up our butts waiting.

This is not Agile. This is failure. This is BAD PR for the project and for Agile.

It reminds me of the last speeding ticket I got (1996, in case you’re wondering).  I went to traffic school to clear the ticket.  The fellow teaching the class was a California Highway Patrolman. He said “Many times, when I stop someone for speeding, they tell me that they were rushing because they were late. I tell them ’start leaving five minutes earlier.’”

Showing up late shows disrespect for everyone, and wastes a lot of time. Wasting time also wastes money (everyone is getting paid to sit there).

Leave five minutes earlier. Plan to arrive early, not just barely on time.

Post to Twitter Tweet This Post

  • Share/Bookmark

Related posts

Twitter links powered by Tweet This v1.6.1, a WordPress plugin for Twitter.