Posts Tagged ‘team’

Insights you can use

Coping and Communicating, Musings | Posted by Doc
Apr 10 2009

Three Myths about Teams

Myth #1: All a team needs to get them working well together is a clear goal and sufficient pressure to perform. I’ve never seen a team without a clear and compelling goal gel; but I’ve seen plenty of teams who did have a clear goal flail and fail. Until a group of people decides to work as a team and decides to agree, they won’t function well as a team.

Myth #2: A manager can discern individual contributions to team results. While a manager can tell certain things about the way a team is functioning, in most cases, it’s impossible to tease out individual contribution. And when managers try to assess who has made the biggest contributions, they are often wrong. Taking action on an incorrect assessment can have devastating effects on the team, and makes the manager look foolish.

Myth #3: If the team isn’t struggling or working long hours they aren’t working hard. Teams that are working well together make the work look easy. They work at a purposeful, yet relaxed pace. They even look like they are having fun.

via insights you can use.

Esther Derby frequently has valuable insights that I can use. ;)

I would call these “The Three Start-Up Myths About Teams,” having worked at numerous startups over the years. These have certainly been among the guiding principles that most of those startups lived by.

A recent job put the lie to this being about startups for me, though. The CEO seems to have these three myths as his mantra. He would make comments about the people who left “early” (although they might have been there for ten hours), who didn’t have the right spirit (even though they were working from home into the wee hours), and who weren’t contributing enough (even though he didn’t have a clue, couldn’t read code, and didn’t really understand what we were doing). He was proud of his MBA and his alma mater, and claimed success in startups.

Of course, this company was not a startup, did not have a clear vision of what it was trying to do, did not have any market research to support its product plan, and whose owner has no idea of what it means to be a leader.

These myths are not about teams, of course. They’re about managers, ineffective false leaders, and their failing attempts to get groups of people to work together as though they were a team, while actually creating dysfunction.

I think that Esther has done us all a valuable service, in identifying these three myths.

Look for them carved into the lintel over the door – if you see them, run!

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Inside or Outside?

Coping and Communicating, Musings | Posted by Doc
Mar 29 2009

I found Liz Strauss’s blog today, and particularly this post (there’s lots more – this is just the basics):

Two weeks ago, I wrote about finding your voice when the tribe has spoken. Losing a job is a sure a way to feel we’ve lost our tribe, but it’s not the only one. A relocation, a divorce, a huge setback of some sort, or some way of thinking can make us feel apart.

Lots of folks have lots of reason for feeling we’re on the outside.

It’s almost overwhelming. The world can seem to be one huge tribe and we can seem to be the only one who’s not a part. Of course, that’s flawed thinking. Ever met a group of people who could agree on anything huge for very long? The whole world is too big to hold a meeting about who belongs.

via How to Find Your Tribe in One Word – Liz Strauss at Successful Blog – Thinking, writing, business ideas … You’re only a stranger once..

It got me to thinking, once again, about where we live and how we relate to others.

As I’ve said before, we live in our own heads. Everything we think we know about the world around us is really inside us.

And yet, somehow, we form bonds and join tribes. Multiple tribes. For instance, I belong to the husbands tribe and the fathers tribe and the photographers tribe and the specialized tribe of fathers with multiple children. I belong to a technical professionals tribe and a facilitators tribe.

Isn’t it odd that that belongingness is really all in my head?

Admittedly, it’s reinforced by the behavior of the other members of my tribes. They treat me as a fellow tribe member. At least I interpret their behavior that way.

What happens when I no longer feel like a member of a particular tribe? What happens to me when I lose that sense of belonging?

I feel isolated, maybe lost, scared, and I wonder whether I’ll ever belong to a tribe again.

That leads me to think about how important it is for me to treat other members of my tribe.

Like an agile team is a tribe. Like my family is a tribe.

It’s that Golden Rule again.

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A model for understanding retrospective impact (from Patrick Kua)

Agile & Lean, Facilitation, Musings | Posted by Doc
Mar 25 2009

Steven List asks the question, Are Retrospectives an Anti-pattern? Of course, retrospectives are a topic close to my heart so I naturally wanted to share my view of them. The conversation apparently started on the Kanban Development mailing list and Steven’s post already captures some great discussion. I won’t repeat it here, but I find the dialogue echoing the same sentiments about other agile practices and whether or not they’re useful. For me, it’s too extremist and not particularly helpful. They make it sound like you need to choose from two positions: Either you run retrospectives, or you don’t.

I think the more interesting question is, “When are retrospectives most useful?” To help explain my thoughts, I’ve put together the following: A Model for understanding Retrospective Impact (click on it for a slightly bigger view).

via thekua.com@work » A model for understanding retrospective impact.

This is very connected to my earlier post, and well worth reading and commenting on.  Patrick has done some excellent work (hence his inclusion in my blogroll) on retrospectives, team building, training, and agile methodology. Go, read his whole post, and join the discussion of his model.

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I don’t like you

Coping and Communicating, Musings | Posted by Doc
Mar 25 2009

The nature of the world, and specifically the world of work, being what it is, sometimes you have to be with someone you don’t like. Right now, I’m thinking about the challenges of working with someone you don’t like.

“Don’t like” may be as simple as mild distaste or as extreme as despising. It may manifest as a mild discomfort or as actual physical symptoms like trembling or what feels like uncontrollable anger.

So how should I go about handling that? For me, it doesn’t happen often, but it does happen.

What I’m wondering is how you handle it, or suggest handling it.

Hopefully, I’ll get enough comments/responses to make this interesting, and to continue it into another post where I can summarize and think some more.

So how do you handle it?  How do you handle the circumstances where you’re part of a team, and you just don’t like/don’t like to work with one of the other members of the team?

Is it different for an agile team than it is for some other kind of team?

Do you take action? Do you take it to someone else?

Okay – that’s it – no more hints or suggestions from me.  Please share your thoughts.

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Endings and Beginnings

Coping and Communicating, Musings | Posted by Doc
Feb 11 2008

From Teamwork Is An Individual Skill by Christopher Avery:

I won’t pretend we can do much to avoid endings. They are as inevitable as beginnings. But I have observed that we can improve the quality of endings by avoiding three things:

  1. Burning bridges
  2. Harming reputations
  3. Being inhumane to oneself and others

Reading this took me back to the first time I was an owner of a company. I had a partner, Duane Roberts, who is 12 years older than me. Our company was what would be called an outsource software developer these days, based in Silicon Valley. We had one customer who was becoming very troublesome and obnoxious.

I wanted to just cut them off and tell them what I thought of them.

Duane said “don’t burn your bridges – you never know when it’ll come back to bite you.”

Wise man, Duane.

It’s so easy to leave the intimacy of a team, relationship, environment and figure you’re just done. “Ah, hell, I’m gone – I don’t have to worry about being nice anymore!”

Not so. You never know when someone you used to work with will be in a position to make a difference in your life or career.

The golden rule: treat others as you would like to be treated (my phrasing).

The platinum rule: treat others as they would like to be treated (also my phrasing).

I don’t know of any rules that say “treat others like crap.”

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What’s in it for them?

Agile & Lean, Coping and Communicating, Musings | Posted by Doc
Feb 04 2008

Originally posted on another blog on February 4, 2008


As I’m reading (and sometimes re-reading) Christopher Avery’s wonderful book Teamwork Is An Individual Skill, my thinking gets stimulated. I really like Avery’s perspective on things that relate to teamwork, team building, and our personal responsibility.

Here’s a great excerpt:

Examine the logic contained in the following five statements:

  1. Everyone alive has hopes, dreams, and wants for themselves.
  2. People who have no hopes, dreams, or wants are dead.
  3. When people get out of bed and go to work, they have linked what they are going to do that day to their hopes, dreams, and wants in a way that makes sense to them. Or they wouldn’t get up, would they?
  4. Therefore, all of us have our own excellent reasons for investing in work projects–even if we have learned to deny or hide those reasons, sometimes even from ourselves.
  5. The best way for me to serve fellow workers is to help them uncover and focus on their own motivations–even if they attempt to convince me they have none.

If you agree with this logic, you can stop trying to dictate other people’s motivation today. The next time you need to motivate someone, try asking, “What’s in it for you to work on this project with this team?” and keep the other person in conversation until he comes up with the personal benefits that motivate him.

Isn’t that simple and lovely, yet exceptional. Ask the other person for their motivations. How well that ties into the concepts of teamwork.

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